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What is The SME Digitalisation Grant?

In conjunction with Budget 2020, the Ministry of Finance (MoF) is providing grants to Small & Medium Enterprises (SME) to adopt digitalisation initiatives in their daily operations.

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OUR DIGITALISATION SERVICES

From individual solutions to all-in-one packages

Businesses can tailor & customize our services according to their individual needs.

01
Social Media
Marketing

Reach & connect with your audiences better.

02
Search Engine Optimization (SEO)

Strengthen your online presence locally & globally.

03
Search Engine
Marketing (SEM)

Drive traffic, capture leads & convert them into loyal customers.

04
Digital
Advertising

Scale & grow your business through digital marketing.

05
Website
Development

Custom websites built to suit your brand.

06
E-commerce
Development

Well-designed platforms that help you sell online.

07
Branding

Stand out & transform your business into a market leader.

08
Video Production

Creative video content that captivates your customers.

Why Choose Us?

Besides being one MDEC’s official Technology Service Providers (TSPs)...

We have a proven track record in helping businesses successfully scale, grow & thrive in their respective industries of the global marketplace.

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OUR NUMBERS
13
+ years

creative industry
experience

1000
+

completed projects
(online & offline)

200
+

businesses serviced
across the globe

90
%

recommended &
rating us excellent

Here Are Some of The Clients We’ve Served

How To Apply?

Step 1
Check Your Eligibility
•  60% Malaysian owned
•  Registered under relevant laws of Malaysia
•  Min 1 year in business & RM100k annual sales or
•  Min RM50k annual sales (if >2 years in business)
Step 2
Contact Us
Contact our team for a quotation on our digitalisation services.
Step 3
Complete SME Digitilisation Form
Download & complete this application form. Afterwards, send us back the completed form with the required supporting documents (found in the checklist) & we’ll assist you with the submission. You can refer to this checklist for more information.
Step  4
Application Approval  
Once your application is approved, the SME is responsible for paying the difference of the total invoice after deducting the subsidised amount granted from the initiative for each digitalisation service to the TSP.
Step 5
Completion  
The bank will then pay the remaining 50% of your total invoice amount, up to a maximum of RM5,000 to the TSP in one lump sum payment or in stages based on the Bank’s discretion.

Frequently Asked Questions

What is SME Digitalisation Initiative?

SME Digitalisation Initiative is a new grant initiative provided by the Ministry of Finance Malaysia to assist Small and Medium Enterprises (“SME”) to adopt digitalisation in their business operations.

As announced in Malaysia’s 2020 Budget presentation, the Government will provide a 50% matching grant of up to RM5,000.00 per SME over a period of 5 years for the subscription of digital services that will enhance their productivity and competitiveness.

What are the grant details for the SME Digitalisation Initiative?
  1. Grant
    This matching grant is limited to one (1) application per SME only, however, SMEs are allowed to apply up to three 3) digital services with one (1) or more service providers that is endorsed by MDEC (“Service Provider”).
  2. Availability
    This grant facility is provided by the Government for a period of five (5) years beginning from 17th February 2020 or upon reaching 100,000 applications, whichever comes first.
  3. Fees
    No fees imposed.
What are the Digitalisation services available under the SME Digitalisation Initiative?

There are seven (7) types of digitalisation services available as follows:

  1. Electronic Point of Sale System (e-POS)
  2. Human Resource Payroll System/Customer Relationship Management (CRM)
  3. Digital Marketing / Sales
  4. Procurement
  5. Enterprise Resource Planning (ERP) / Accounting and Taxation
  6. Remote Working
  7. E-Commerce
Who is eligible to apply for the SME Digitalisation Initiative?

SMEs that fulfil the following criteria below are eligible and encouraged to apply:

  1. The SME must be at least 60% owned by Malaysian;
  2. The SME must be registered under the relevant laws of Malaysia and classified as SME;
  3. The SME have been in operation for at least one (1) year;
  4. For the SMEs which has been in operation for one (1) year, the SME is required to have an annual minimum sales turnover of RM100,000.00 for the first year; and
  5. For the SMEs which has been in operation for two (2) years or more, the SME is required to have a minimum sales turnover of RM50,000.00 for the preceding two (2) consecutive years.
What are the documents required for my application?

Applications are to be attached with the following supporting documents:

  1. Completed SME Digitalisation Initiative Application Form;
  2. A copy of the Identification Card or Passport of Director (s) / Partner (s) /Proprietor(s) of the SME, whichever is applicable;
  3. A copy of the Identification Card or Passport of Director (s) / Partner (s) /Proprietor(s) of the SME, whichever is applicable;
  4. Latest audited financial statements or latest financial management accountstatement or the SME’s bank statement for the last two (2) months;
  5. Quotation/invoice for the selected digitalisation services from the ServiceProvider listed by MDEC;
  6. Any other information and documents as and when required by the Bank.
How to apply for the SME Digitalisation Initiative?
  1. The SME must contact and appoint one or more panel of Service Providers listed by MDEC to perform any of the digitalisation services available (maximum of 3 digital services).
  2. The SME is to complete and submit the application form along with required documents to the Service Provider.
  3. The Service Provider is to submit the application form together with the supporting documents to the Bank.
  4. Once the SME’s application is approved, subject to the total invoice amount, the SME is responsible to pay the difference of the total invoice after deducting the subsidised amount granted from the Initiative for each digitalisation service to the Service Provider.
  5. The Bank will then make a direct 50% payment of the total invoice amount or up to RM5,000.00 to the Service Provider in one lump sum payment or in stages based on the Bank’s discretion.
How can I get more information regarding the SME Digitalisation Initiative?

For more information, please contact the numbers below:

BSN (Bank Simpanan Nasional)
1-300-88-1900

SME Bank (Small Medium Enterprise Development Bank Malaysia Berhad)
03 – 2603 7700

Where can I get updates on the status of my application?

Provided below is the list of contact persons for status updates regarding your application.

No
State
Contact Person
Telephone No.
Ext.
1
SELANGOR
Nur Hidayah Abdul Kadir Fariza Elina Ghazali
03-5543 3000 /
03-5543 (DID)
72206
20654
2
K.LUMPUR
Mohd Haidar Hadri Ma’min
Nor Baizura Ahmad
03-2028 3222 /
2028 (No. DID)
71714
17309
3
KEDAH
Mohd Suhaimi Abd.Ghaffar
Norismail Mohamed
04-7740 444 /
04-7740 (No. DID)
73062
30460
4
PENANG
Abdul Hakim M.Zainuddin
Nooraisidah Noordin
04-222 6400 /
04-222 (No. DID)
73107
36595
5
PERAK
Nuraida Mohd Suhi
Nabaila Mohd Radoan
05-2452222 /
05-245 Samb. DID
73207
32328
6
N.SEMBILAN
Iza Shafinaz Mohamed
Noordin Abdul Talib
06-768 6500 /
06-768 Samb. DID
74208
46526
7
MELAKA
Norhassida Johari
Azan Zainudin
06-289 5800 /
06-289 (No. DID)
74103
45844
8
JOHOR
Radzuwan Ibrahim
Khalid Ibrahim
07-208 3555 /
07-208 (No. DID)
74007
43649
9
PAHANG
Nordin Abdul Talip
Mohamad Faizul Amir
09-565 0565 /
09-565 (No. DID)
75007
50533
10
TERENGGANU
Azmi Mohd Noh
Qhattrun Naada Khalir
09-6200 400 /
09-6200 (No. DID)
75207
52507
11
KELANTAN
Nurulaisah Mohamed
Wan Rohana Wan Hussin
09 – 745 7070 /
09-745 (No. DID)
75109
57229
12
SABAH
Jowita @ Norhayati Mujin
Maccandy Loasi
088-355 600 / 355 DID
76610
61789
13
SARAWAK
Jamilah Abdul Kadir
Ted Welter AK Lana
082-227 800 /
082-227 (No. DID)
76008
60406
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